Terms and Conditions.

Effective Date: 27 July 2024

1. Introduction

Welcome to Gentle Soul Studio. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

2. General Information

  • Business Name: Gentle Soul Studio

  • Location: Queensland, Australia

  • Service Area: Australia-wide

3. Products and Services

Gentle Soul Studio offers hand-designed cards available for purchase through our online shop. All products are subject to availability, and we reserve the right to limit the quantity of any product we supply or to discontinue any product at any time.

4. Ordering and Payment

  • Ordering: By placing an order, you agree to provide accurate and complete information. All orders are subject to acceptance and availability.

  • Pricing: All prices are listed in Australian Dollars (AUD). We reserve the right to change prices at any time without notice.

  • Payment: We accept payment through secure third-party payment processors. Payment must be received in full before your order is processed and shipped.

5. Shipping and Delivery

  • Shipping: We offer shipping Australia-wide. Shipping costs and delivery times will be calculated at checkout.

  • Delivery: We aim to dispatch orders within 2 business days. Delivery times may vary based on location and shipping method. We are not responsible for delays caused by third-party shipping providers.

6. Returns and Refunds

  • Returns: If you are not satisfied with your purchase, please contact us within 1 day of receiving your order to let us know why you wish to return the items. We will send you return instructions. Items must be returned in their original condition. Return postage is payable by you (the customer).

  • Refunds: Refunds will be processed once the returned items are received and inspected. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

7. Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, and designs, is the property of Gentle Soul Studio and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. User Conduct

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use and enjoyment of our website. Prohibited behavior includes, but is not limited to, harassment, causing distress or inconvenience to any person, and transmitting obscene or offensive content.

9. Limitation of Liability

To the fullest extent permitted by law, Gentle Soul Studio shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products. Our total liability to you for any claim arising from your use of our website or products is limited to the amount you paid for the products.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website after any changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Gentle Soul Studio
Email: gentlesoulstudio@gmail.com

By using our website, you agree to these Terms and Conditions.